Snow Guarantee
Are you worried about insufficient snow during your ski holidays? Then worry not as PV-Holidays has teamed up with our insurance company, Europ Assistance, to allow you the option of cancelling your holiday free of charge if snow conditions in your resort are insufficient. See conditions below:
You may cancel your holiday if all of the following three conditions are met:
1) Your residence is either of the Pierre & Vacances or Maeva brand (Residences MGM and Latitudes are not included)
2) the lack or excess of snow occurs in a ski area located above 1200 metres altitude
3) the departure is between the 3rd Saturday in December and the 2nd Saturday in April
4) the lack or excess of snow entails the closure of over 2/3 of the ski lifts normally in service on your holiday site, for at least 2 consecutive days, within the 5 days preceding your departure.
Important: Under the terms of this contract, legal or tax residents of the European Union, Andorra, Gibraltar, Liechtenstein, Monaco, Norway, San Marino, Switzerland, the French overseas départements and French Polynesia are insured.
How to make the claim
You must inform P&V of your cancellation, then contact Europ Assistance within five working days of the event covered by the guarantee. To do this you must send Europ Assistance a cancellation declaration (including the insurance policy number: 63.112.088.V) by post to Europ Assistance – Sinistres Assurance Voyages – 1 promenade de la Bonnette – 92633 GENNEVILLIERS Cedex France, by fax to (00 33) (0)1 41 85 85 61 or by e-mail to slv@europ-assistance.fr. Europ Assistance will send you a file to complete including a list of documents to be supplied, including documentation confirming the lack or excess of snow and the original cancellation invoice issued by P&V.
Amount of refunds
EUROP ASSISTANCE will refund the deposits or any amounts kept by P&V, except any administrative charges originally paid. The refund is paid minus the specific deductibles shown in the following Guarantee Amount Table. The guarantee is granted provided that the rental accommodation is fully vacated. All of the tourist services covered by the "Snow Guarantee" insurance, whether they be additional or successive, constitute a single holiday, for which only one date of departure is taken into account: the date given by P&V for the beginning of the services insured.
Table of cover:
| GUARANTEES OFFERED | AMOUNTS GUARANTEED |
| Cancellation due to lack or excess of snow Deductibles: |
Subject to the terms and conditions of sale, up to €6500 per accommodation unit and €32 000 per event 10% with a minimum of €50 per accommodation unit |